Privacy Policy

Last updated: November 24, 2025

Avant Payments (hereafter “Company”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at avantpayments.com or when you contact us for payment processing services.

If you do not agree with the terms in this Privacy Policy, please discontinue use of our website and services.

1. Information We Collect

We collect only the information that is necessary to provide our services, respond to inquiries, or operate our business. This includes:

Information you provide directly

  • Name
  • Business name
  • Email address
  • Phone number
  • Any details you enter in forms on our website
  • Messages you send to us by email or through our contact form

Information collected automatically

When you visit our website, certain technical data is collected automatically, such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages viewed on our website
  • Referring website
  • Time spent on pages
  • Basic analytics data

This information cannot identify you personally and is used to improve our website.

Cookies and tracking

Our website uses cookies for basic functionality and analytics (for example, Google Analytics). You can disable cookies in your browser at any time.

2. How We Use Your Information

We use your information only for legitimate business purposes, such as:

  • Responding to your inquiries
  • Contacting you about payment processing solutions
  • Providing information about our services
  • Improving the performance and security of our website
  • Maintaining proper business operations and records
  • Meeting legal and regulatory requirements

We do not sell your information. We do not share your information with unrelated third parties for marketing purposes.

3. Sharing Your Information

We may share your information only in the following situations:

Service providers and partners

We may share limited information with:

  • Payment processors
  • Merchandising partners
  • Hosting providers
  • Analytics providers

These parties are contracted to handle your information securely and only for the purpose of supporting our services.

Legal requirements

We may disclose information if required to comply with:

  • Canadian law
  • Court orders
  • Government requests
  • Fraud prevention or security investigations

We never disclose more information than necessary.

4. Data Storage and Security

We take reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, loss, or misuse.

However, no internet transmission or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security.

5. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

If you request that we delete your information, we will do so as long as we are not legally required to keep it.

6. Your Rights Under Canadian Law (PIPEDA)

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to inaccurate information
  • Withdraw consent for future communications
  • Request deletion of your information, where legally permitted
  • Ask how your data is collected, used, and stored

To make a request, contact us using the details below.

7. Third Party Websites

Our website may contain links to third party websites. These websites have their own privacy policies, and we are not responsible for their practices or content.

8. Children’s Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date.

10. Contact Us

If you have questions about this Privacy Policy or wish to access, update, or delete your information, you can contact us at:

Avant Payments
Phone: 613-555-5555
Email: info@avantpayments.com